Shipping Information
Delivery charges on our website vary depending on your location and order size. To see the exact delivery cost for your order, please proceed to checkout and enter your delivery address. You can also find information about our standard delivery fees and applicable promotions on our shipping policy page.
Estimated Delivery Depends on your order item and location, so It’s advisable to contact our customer service section through the given means on the ContactUs page to get the estimated Delivery
To track your order on our website, go to the “My Account” section, then select “Order History” and find your desired order. You will see your order status and a tracking number, which you can click to view detailed shipping updates on the carrier’s website; if you don’t see a tracking number, your order is still being processed
Free shipping will be available for orders valued above 999 rupees for delivery in Kerala state orders except for food products. It will be stated at the checkout point. Order value will be calculated based on the final amount after the promotion/voucher code is applied.
Once we receive an order from your end, we will send a confirmation E-mail / Message to your registered / (Given E-mail / Mobile number mentioned while placing an order through Mallucart.com). A confirmation message does not stand for order delivery confirmation. Maximum Within 48 hours (in working days) of your order confirmation we will send shipping confirmation of your product if any out-of-stock case arises the same will be informed through the same and refund methods and details of your order will be communicated through the WhatsApp number given while you placing order at Mallucart.com. If we fail to deliver the ordered item for prepaid orders, the amount will be refunded to your accounts or cards as soon as possible.
Returns & Refunds
We are here to offer you a smooth return process for your purchased item(s). Any order that has been shipped within INDIA falls within a returnable category and is within the 7-day limit from the date of delivery can be processed for return.
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There might be instances where you have cancelled the order before delivery or rejected an order at the time of delivery or an order has been cancelled by us due to stock issue of delivery pin code issue . If you have already paid for it, a refund will be initiated to your original payment method by consulting with you within 24 hours.
Items that are opened or that have been used cannot be refunded. This includes but is not limited to undergarments, products where the serial number has been removed, grocery products, food products, supplements, personal grooming products, items with a security/quality seal etc.
Yes, it is in most of the cases . Consider you have purchased a product on Mallucart.com with amount as ₹420 along with deliver charge of ₹50, which would total amount to be ₹470(actual amount you paid). Now, once you raise return request. You would get refund of 470.00 Rupees